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4 comments

Date Votes
  • Support
    • Journey Support Team

    Hey ssali muzafaru - it looks like your Google Analytics property is disconnected, which is why you're not seeing session and RPM data. You can reconnect under the Integrations settings found on your Settings page. 

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  • ssali muzafaru

    My site is built on Pinterest traffic and i saw that google analytics misinterprets my traffic when i get like 5000 link clicks, google analytics will show 4000 or 3500. And My journey Dashboard has been showing accurate traffic as shown in pinterest analytics. The first time i connected Google analytics it, the traffic was 4800 but Journey dashboard shown 3500+ of google analytic. This is affect my earnings, 3500 earning will be less than 4800. That is why i decided to disconnect it.

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  • Support
    • Journey Support Team

    Hi ssali muzafaru - thanks for the context! The data provided by Google Analytics has no impact on the earnings generated for your site - these earnings are generated by the Journey Ad Server and will be accurate regardless of the data returned by Google or Journey Analytics. 

     

     

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  • ssali muzafaru

    Its true, my Journey dashboard been showing almost the exactly traffic i receive from Pinterest. Now 26th Feb Pinterest link clicks are 5460, in my Journey dashboard would have been like 5000+ but I'm showing 3700 same in google analytics, earning $96 and the RPM 25.7. This has begun happening ever since i connected Google Analytics. When I removed it the earning where okay.  And I connected it 1 day ago and the pageviews went down. This is totally not good at all. 

    on 20th When Google Analytics started showing in my dashboard I received 4980 link click but Journey dashboard wash showing 3600 which has never happened before. I removed and 26th When reconnected 3700 page views $95 earning when have Pinterest I shows 5460 link clicks. 

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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