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My Payment failed

Mohammad Javed Yar Khan

Hey sir

My payment is failed due to ( The payment failed for the following reason: Payment was rejected by the remote bank due to internal policy (Compliance).  ) issue but i received last 2-3 months payment by same bank details my details is correct but this month my payment is failed please check again and specify me the issue what is issue exit 

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Comments

5 comments

Date Votes
  • Support
    • Journey Support Team

    Hey Mohammad Javed Yar Khan - You will need to email payments@journeymv.com to have them resubmit the payment. 

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  • Abbey Verigin

    Hi my payment to my PayPal account failed this month. I don’t understand why this would happen when I received last months payment to the same PayPal account and haven’t changed the settings. It says it will retry next payment cycle - I can’t wait another month especially when this seems to be an issue on Journeys end. Can you assist? Site is www.abbeyverigin.com

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  • Support
    • Journey Support Team

    Hey Abbey Verigin - Can you email payments@journeymv.com to have them take a look? 

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  • Umair Manzoor

    Hi Sir

    My website has been monetized with Mediavine for the past five months. However, I have been facing payment issues for the last two months. Initially, I linked my local bank as the payment method, but the payment was rejected due to a SWIFT number issue. Subsequently, I added Payoneer as my payment method, but I still have not received any payments. Additionally, I am unable to edit my payment information. I kindly request you to resolve this issue and enable the option to edit my payment information.

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  • Support
    • Journey Support Team

    Hey Umair Manzoor - Please send an email to payments@journeymv.com. Be sure to include the URL in your email. 

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