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Issue with Losing Connection Between My Website and Google Analytics 4

mastafa

Hello Google Analytics Support Team,

My name is Mastafa Mhimmat, and I am experiencing an issue with connecting my website to Google Analytics 4. The connection is initially successful, but after about 10 minutes, it gets lost, and I receive the following message:
“Unable to connect to the specified GA4 property. Please reconnect.”

Connection method: The tracking code is inserted directly inside the <head> tag in WordPress


I have already checked the following:
✅ The tracking code is correctly implemented
✅ Google Analytics settings and data streams
✅ No plugins are blocking the connection
✅ No firewall or hosting restrictions

However, the issue persists. Could you please help me understand why the connection keeps getting lost and provide a solution?

Thank you in advance for your support. I look forward to your response.

Best regards,

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Comments

2 comments

Date Votes
  • Support
    • Journey Support Team

    Hey mastafa - I'm not seeing a site tied to the email address you're using to write in. Could you please let me know the name of your site? 

    Thanks!

    0
  • Krystina Kalapothakos

    Hi,

    I am having a similar issue since I started with Journey yesterday. 

    Your connected GA4 property does not contain any data. Finish configuring Google Analytics or select another property to connect. Fix GA4 Connection → This is the error I am receiving but also I received another error: Fix GA4 Property Timezone

    I even went to the forum last night and made sure to read what Journey suggested to do so I created a new GA4 with the east coast timezone. I am on the West coast so I didn't want to change my blog timezone from my GA4 original. 

    Oh, and my blog just read “you have a crucial error on your blog page” I have never seen that before. 

     

    Can anyone please help assist? I am having a hard time trying to fix this. I already sent two msgs in the forum and still waiting for some help. My blog is kouzounaskitchen.com. 

     

    Thank you,

    Krystina

    0

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