Delete grow by journey

February 12, 2025 14:00

Hello,

I would like to delete my account and the plugin. Unfortunately there is an error when I am trying to click the confirmation mail.

Thanks

Tom

Comments

1 comment

Support

Journey Support Team

February 12, 2025 16:48
Hi Tom - If you are looking to terminate your account with Journey, please email your 30-day notice help@journeymv.com. Be sure to include the URL to your site in your email.
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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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