Skip to main content

I added Grow to my Site over 30 days ago, and I'm well over 10,000 sessions per month, when will I hear about approval

Diane Ringler

I added grow to my website January 3rd, am averaging 20,000 sessions plus per month.  When will I be approved?  Is there something else I need to be doing?  Is there someone I should follow up with?

mycuratedtastes.com

 

0

Comments

6 comments

Date Votes
  • Support
    • Journey Support Team

    Hey Diane Ringler - I went to check on the status of your application and I wasn't seeing one. It looks like interest was registered but I wasn't seeing any data collected. It looks like you have two different accounts for your site - one that is connected to Grow on your site and the other is linked to your Journey application but isn't connected to Grow. 

    Journey by Mediavine uses Grow to track performance data to determine eligibility so you'd want to apply using the Grow account that is connected to your site. 

    I'm going to delete the duplicate account that isn't connected to Grow so you can fill out your application from the account that is registered to Grow. 

    Once you've hit apply here, let me know so I can go double check! 

     

    0
  • Diane Ringler

    Hi Mary and thank you so much for getting back to me.  I've followed your instructions and hopefully, have applied correctly.  Can you confirm that it is connected correctly, GA4 is connected and we are good?

    Does this mean that the clock restarts and I'll have to wait 30 days to hear back from you?  Just let me know.  Thanks again,

    Diane Ringler

    mycuratedtastes.com

    0
  • Support
    • Journey Support Team

    Hey Diane Ringler - Since there wasn't any data being collected the clock would essentially reset since this is a new application. 

    At this time, you wouldn't be required to connect to Google Analytics to apply for Journey. When you install Grow, it will do the heavy lifting and will provide us with details about your traffic and audience, and we’ll use those details to evaluate eligibility.

    You'll also want to make sure there aren't any plugins optimizing Grow's script. This can impact Grow's functions and its ability to see your site. You should exclude Grow from any script optimization or minifcation. This article should help:

     

    0
  • Diane Ringler

    Mary:

     

    Please confirm that I have to reinstall Grow, is that right?  Once you confirm, I'll have my webmaster install it and I'll ask you to check and confirm it is in right.  But we had installed it so maybe you are sayig it isn't connected to the right account..just a little clarification and I'll get this done ASAP.

     

    Thanks, Mary,

     

    Diane

    0
  • Support
    • Journey Support Team

    Hey Diane Ringler  - Since you're applying under the account you have connected to Grow there would be no need to reinstall! I just took a look everything looks connected as it should be. I'm even seeing data being collected so you should be all set! 

    0
  • Diane Ringler

    Thank you so much, Mary!  Great customer service.  Can’t wait to start working with you officially!


    Diane

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

Please sign in to leave a comment.

Powered by Zendesk