Skip to main content

Payment Fail

Ahmet Orhan

Hello,

Where I entered my bank account, it said 100 dollars threshold, but in some places it says 200. I entered my bank account and when I look at it, it says 100 dollars threshold and there is still no progress even though it says February 5 payment. I also can't see how much my past balance has been. How do I see the months carried over? When will the payment be made?

0

Comments

3 comments

Date Votes
  • Support
    • Journey Support Team

    Hi Ahmet Orhan - If you still have not received your payment please email payments@journeymv.com. Be sure to include your site URL and the amount expected to be paid. Thank you! 

    0
  • Ahmet Orhan

    I send mail but I wait reply. Thanks 

    0
  • Vishal Gupta

    This is same issue for me. How I can Get my payment guys and 

    Support 

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

Please sign in to leave a comment.

Powered by Zendesk