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Cannot connect WP plugin to Grow account

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  • Official comment
    Support
    • Journey Support Team

    Hi Kelly Zhang ! We haven't had reports of these headers specifically causing this type of issue - we also haven't done much testing in this area and don't have specific recommendations. They could try removing them to see if that resolves it, but otherwise if you're still running into issues, we would recommend manually installing the ad script following these instructions, the ads.txt file following these instructions, and the Grow script following these instructions.  

    Thanks!

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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