About 30 days Policy

January 27, 2025 17:37

Hi,

If I am going to join Mediavine and therefore need to remove journey ads, do I still need to provide 30 days' notice?

Please let me know.

Also, I got a reply to my previous comment, but I can not see it in the community posts. So, I have to ask the question through the new post.

Thanks,

Jigna.

Comments

2 comments

Support

Journey Support Team

January 27, 2025 17:58
Hey Jigna Shah - First off - Congratulations on graduating from Journey to Mediavine!! That's super exciting. You wouldn't need to provide a 30-day notice when moving to Mediavine - we take care of all that on the backend.
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Jigna Shah

January 27, 2025 18:56
Hi Mary,
Thank you so much!
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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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