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3 comments

Date Votes
  • Support
    • Journey Support Team
    Edited

    Hey karolina augaite - I'm seeing ads when I visit your site 

    0
  • karolina augaite

    so where is the problem I've been experiencing a significant issue with my revenue and ads performance over the last month. Even though my traffic has increased and is primarily from top-tier countries, my earnings have either stagnated or decreased Could you please help investigate this issue? It seems unusual, given the improved traffic quality. I’m concerned there might be a technical issue with my account, ad placements, or configurations.

    0
  • Support
    • Journey Support Team

    Hey karolina augaite - Earnings tend to decrease at the start of any quarter; but especially in Q1. You can read more about that here. 

    I did take a look at your site and from a technical perspective everything looks good so you'll want to make sure your posts are as optimized as possible going further into the quarter. 

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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