Skip to main content

Comments

2 comments

Date Votes
  • Support
    • Journey Support Team

    Hey Shama Shafiq - Rest assured, A drop in RPM/CPM is typical in Q1. January brings the beginning of Q1, which means lower advertiser spend and a much lower RPM. With this being a post-election year, it changes things up a bit too. 

    Every change of administration can change the business climate, so advertisers tend to wait until the new administration is up and running before they start planning out their budgets. Rest assured, you should start seeing those numbers begin to climb back up the further we get into Q1. 

    -1
  • Shama Shafiq

    Thank you Mary for clarification.

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

Please sign in to leave a comment.

Powered by Zendesk