trying out other advertising platforms on a trial basis

Leo H

January 18, 2025 03:34

Hello! Journey team:

Google Ads has recently approved my website (I had also applied for Google Ads before submitting to Journey).

I know that the website cannot be connected to both Google Ads and Journey at the same time, but I would like to know the perf of Google Ads. May I pause Journey for a week to test the perf of Google Ads?

If Google Ads is not good enough, I will continue using Journey.

Comments

2 comments

Support

Journey Support Team

January 22, 2025 19:45
Hi Leo H - We wouldn't be able to pause ads for the sake of trying out another network. If you'd like to try out another network, you would need to send in your 30 day notice to help@journeymv.com and then re-apply if you wanted to rejoin.
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Leo H

January 23, 2025 02:52 Edited
Support got it, thanks for reply!
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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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