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Paypal account

Laura Geerlings

Hello, I have a question about the payment. I live in the Netherlands, so I selected PayPal as my payment method, but I only provided an email address and never had to link an account. As a result, I’m not sure if my PayPal account is actually connected to the payment. I see that it says the payment was made via Tipalti, but I’m not sure if there’s a way to add an account somewhere. Could you help me with this? Thank you in advance!

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Comments

4 comments

Date Votes
  • Support
    • Journey Support Team

    Hey Laura Geerlings - Looking at your Payment Profile it looks like everything is mostly set up correctly. Although it does look like you need to add in your first and last name. 

    I am seeing a payment made to the PayPal email on file. Can you verify that you saw that payment come through to your Paypal account? 

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  • Laura Geerlings

    Hi Mary, 

    I received the payment on my PayPal account! Thank you :) 

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  • Nikhil yadav

    i just setup my journey profile and everything, just curious that it only asked for first and last name plus the email, will that be enough to get the payment straight to my paypal account?

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  • Support
    • Journey Support Team

    That should be enough Nikhil! 

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