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Payment schedule delay? November Payment showing to be paid in March.

Comments

3 comments

  • Support
    • Journey Support Team

    Hey Megan H. - I just took a look and it seems it's been corrected. November Payments are showing a payment date of February 5th. If you're still seeing something different, please let me know!

     

    0
  • Kiran Campbell

    I am having the same issue. I have met the minimum payout requirement but both November and December payments are showing a payment month of March. ???

    0
  • Support
    • Journey Support Team

    Kiran Campbell this is a dashboard display issue that our engineers are working on fixing. You can refer to this post for updates.

    Thanks!

    0

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