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RESOLVED - Why are our Nov Payments Delayed from Feb to March?

Laura Collins

November payments should be delivered on February 5th, as October payments are scheduled for January 5th. But it is telling me that my November payment isn't scheduled until March 5th. This means I won't be payed for an entire month. I have checked with other bloggers, and their November payments are also being delayed. Why are we not being paid for an entire month? We rely on that income. I have met the payment threshold, and was not notified of any changes as to why my payment is being delayed. This is extremely concerning and we deserve an explanation. 

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Comments

7 comments

Date Votes
  • Official comment
    Support
    • Journey Support Team
    Edited

    Hi everyone! This looks like a temporary display issue on the dashboard - our engineering team is looking into it and we'll post here when we have an update.

    UPDATE: This has been resolved.

    Thanks!

  • Support
    • Journey Support Team

    Hey Laura Collins - It looks like it was a momentary hiccup with the dashboard. When I check your Payments, it shows that November payments will go out as expected (provided all thresholds are met) in February. 

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  • Britt Kascjak

    I'm seeing the same now on my account for both sites I have active with Journey 

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  • Jennifer Percival

    My dashboard shows this error as well (as of today, 1/29/25).  

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  • Henry Obinna
    Edited

    I think I'm in the same boat; I even created a post about it and the post got deleted. I hope it'll be fixed beccause for a second I thought I did something wrong.

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  • Laura Collins

    Support My payment still hasn't been delivered yet! I've never had it be this late before.. When I check my dashboard it says that my payment has been “submitted” but I still have not received it.

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  • Support
    • Journey Support Team

    Hey Laura Collins - I just took a look and your payment status has switched to paid! 

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