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Ads cookie consent issues in Google Analytics

Completed
chris

Hi. Yesterday I had consent signals flag in Google Analytics. 3 flags have raised, all around Ads (cookie, measurement and personalisation), with signals showing as inactive for all  

I have Journey activated with all the normal pop ups. I have no other ad settings. I have tried going through the “set up consent mode” option but Journey/Grow doesn’t show as an option in this list. It seems that Google isn’t recognising what it needs to. How can I rectify this please?
 

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Comments

6 comments

Date Votes
  • Support
    • Journey Support Team

    Hey chris,

    The Journey CMP covers publishers 100% for display advertising. Consent Mode V2 though is specifically in relation to Google Marketing Platform advertising tools such as Google Ads and how they integrate with Google Analytics, and it's only required for sites using these marketing platforms. The Journey CMP does not cover 

    Consent Mode isn't required for Journey ads or any programatic ads, it only has to do with the Google Marketing Platform services like Google Ads, so feel free to ignore these notices if this this does not apply to you.

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  • chris

    Thanks for coming back. So as I don’t have any other ads outside of journey, I don’t need to worry? Just leave the alert even though Google is flagging it as a problem?

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  • Support
    • Journey Support Team

    chris that's correct! This isn't relevant unless you're running something like Google Ads. Even if you were though, it wouldn't have any bearing on your Journey ads.

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  • chris

    Thanks. I’m actually more worried about Google penalising my traffic than the impact on journey ads. Normally their flags are not a good thing for ranking!

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  • Support
    • Journey Support Team

    These flags are only there because consent mode isn't enabled or set up, but if you don't run Google marketing/advertising tools they wouldn't need to be. This wouldn't impact rankings since it currently only pertains to sites running Google Marketing Platform advertising tools.

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  • Laura

    I had this issue and GA4 wasn't working properly (it started tracking zero sessions) until I implemented another cookie consent. Now I have two popups on my site and I hate it! 

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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