Trying to add Journey ads script to WP

December 17, 2024 19:32

I received an email that I'm approved for Journey, however I'm stuck.

From the approval email, I click “get started now”. This directs me to my grow dashboard.

I then click "enable ads script". This takes me to my WP login and dashboard, but there is no pop-up that allows me to enable Journey, like shown in the FAQs.

Comments

4 comments

Official comment
Support

Journey Support Team

January 09, 2025 14:12
Hello! If you've already tried all of the troubleshooting steps mentioned in the official comment here, then you can try manually installing the ad script following these instructions, the ads.txt file following these instructions, and the Grow script following these instructions. That should get you up and running.
jo ebisujima

January 08, 2025 04:24
Did you manage to resolve this? I am having the same issue.
0
Julia

January 09, 2025 13:34
Yes, me too!
0
Jeannie Pence

January 14, 2025 16:45
I have this same problem, no popup to enable script.
0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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