Ads not showing up after design change

December 13, 2024 21:07

I recently have had my site mamamalaga.com redesigned, and now the content ads are not showing up. It has already been more than 48 hours, so maybe it is more than a site re-crawl.
We went over all the listed commonly know problems but, other than the sticky ad on the bottom of the page, ads are not showing.

There are no visible javascript errors in console. Please orient us on solving the issue. We have a custom made design, therefore we can make the necessary alterations.

Comments

1 comment

Support

Journey Support Team

December 13, 2024 21:48
Hey Rosana Matos de Araujo - It's back up and running now! I'm seeing in-content ads when I look at your site.
However, I did notice that your sidebar is set to stick - I would recommend disabling that sticky element because it keeps the sidebar ad from serving as expected.
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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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