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After 6 days, my RPM on the sites is not increasing, maybe not all ad units are showing up.

Oleksandr Herasymenko

After 6 days, my RPM on the sites is not increasing, maybe not all ad units are showing up.

 

Please ask the support team to look at my sites and help. 

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Comments

4 comments

Date Votes
  • John
    • Journey Support Team

    Hi Oleksandr Herasymenko! I was able to take a look at the sites, and the script and ads look to be working just fine. I did notice, though, that the sites have a sticky sidebar. With the sidebar being sticky, our sticky sidebar ad can't display. If you're able to get the sticky styles removed from the sidebar, we can have our script recrawl the sites and get the sidebar ad placed on the sites. Thanks!!

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  • Oleksandr Herasymenko

    Good afternoon!
    Thank you for your reply!

    I have unclipped the sidebar on all 4 sites, can you check please.

    Can you please rescan all sites, especially the last 2 sites that have RPM 3-4 dollars.

    Sites with low RPM sometimes have these messages:
    https://monosnap.com/file/bAcWBB9XaA6eYt82woFEJlkQrGck6e
    I fix it and update ads.txt file.
    What can this be related to?

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  • Support
    • Journey Support Team

    Hi Oleksandr Herasymenko ! The script re-crawled the sites and you should be seeing the sidebar ad now on all four.

    As for the ads.txt file showing as missing or out of date, this could be due to a variety of factors, but we have to update the ads.txt file whenever partners are added or removed, so it being out of date periodically is normal and just means you need to upload the new file. 

    To avoid having to manually update the ads.txt file though, we recommend adding a redirect to our servers. This way you don't have to manually update the ads.txt file any time there's an update, and you can read instructions on where to get the ads.txt file URL to redirect to here. Your host should be able to easily help with this.

    We also have a great article here that goes over how to troubleshoot a missing/out of date ads.txt file. 

    Thanks!

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  • Oleksandr Herasymenko

    Thank you so much!
    But the RPM situation has not changed, here are the stats:

     

    Can you please tell me what could be the reason why RPM is so low?

     

     

     

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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