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[October 20th] AWS-related Degrated Performance

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Patrick

Hi… I can't see anything on my dashboard… This is what I get… What can I do?

 

Error: No data returned for operation `JourneyAnalyticsPageQuery`, got error(s): Internal API failed See the error `source` property for more information.

{  "errors": [    {      "message": "Internal API failed",      "locations": [        {          "line": 26,          "column": 3        }      ],      "path": [        "growReportingAnalyticsSummary"      ],      "extensions": {        "code": "INTERNAL_API_FAILED",        "statusCode": 500      }    }  ],  "operation": {    "fragment": {      "argumentDefinitions": [        {

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Comments

3 comments

Date Votes
  • Official comment
    Support
    • Journey Support Team
    Edited

    Hey PM - we're seeing degrated performance due to the AWS outage that was reported this morning. We'll continue to monitor things, and follow up when we have an update. 

  • John
    • Journey Support Team

    Hi Patrick! There was a temporary outage last night that was resolved. You should be all set. Thanks for letting us know!

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  • PM

    Hi Journey Team, I am seeing the following error on my Analytics and Journey Settings tab… could you help fix it?

    Error: No data returned for operation `JourneyAnalyticsPageQuery`, got error(s): Internal API failed See the error `source` property for more information.

    {  "errors": [    {      "message": "Internal API failed",      "locations": [        {          "line": 76,          "column": 3        }      ],      "path": [        "growReportingCustomDateNetRevenue"      ],      "extensions": {        "code": "INTERNAL_API_FAILED",        "statusCode": 500      }    }  ],  "operation": {    "fragment": {      "argumentDefinitions": [        {          "defaultValue": null,          "kind": "LocalArgument",          "name": "duration"        },        {

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