Payment method

Alvin Bohol

December 05, 2024 14:42

Hello

Why I can't see payment method such as Domestic ACH and Wise (formerly Transferwise) Accounts?

Thank you.

Comments

3 comments

John

Journey Support Team

December 06, 2024 18:20
Hi Alvin Bohol. You can find articles on using those methods here and here. Hopefully they have the information you need, but you can write in to payments@mediavine.com if you have further issues with a payment. Thanks.
0
ayoubelfarhaoui

December 08, 2024 11:24
i don't understand why this problem with finishing the payment methods
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Support

Journey Support Team

December 09, 2024 21:27
Hey ayoubelfarhaoui - These instructions should help you out.
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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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