Ads are cut-off

My content post ads are not displaying properly.

I did post query earlier to check if my onboarding was ok and Mary responded highlighted and issue but confirming my site was serving ads. I have deleted the post as there was too much site content being shown and I would prefer my site to stay private and not all over a public forum.

The issue as you can see stems from a marker line appearing in my ads, and the ads then appear to be cut off when displaying - it doesnt seem to be an issue with place markers, just served ads.

I am running Divi. My sidebar placer looks fine, but I've also noticed that when an ad is served it is also slightly off to the right on the sidebar.

I reached our earlier to Divi support and they say its a plug-in issue, MV say its theme related so I am stuck in the middle.

Can someone please take another look and see if its a compatibility issue please?

I have tested with all site plugins disabled save ‘Grow’, and cleared all cache and have managed to replicate the same ad serving issue with just the one plug-in running.

The comments in the second image were from Mary on this forum.

Thanks in advance.

John

Journey Support Team

November 28, 2024 01:09

Hi Paul,

These display issues are coming from theme styles on your site that are applying to the ad containers. You'll just need to remove or adjust the CSS on your end to take care of it. Other Journey publishers in the forum have had similar issues with Divi, so this thread (and the thread that it links to) should help you to get it sorted out. Thanks!!

Harry

November 29, 2024 16:24

Hello John,

I have a similer question ads are displaying on my website raowal.com but I noticed on the right side of the ads display is cut off as a result “X” on the top right corner is not visible Here are the screen shots. I am using Hestia theme on wordpress. Any help would be appreciated

Ads are cut-off

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