Ads appearing strangely on site

Sean Walsh

November 11, 2024 09:27 Edited

Hey there :)

I see a thin white line through the ads that are appearing on the site. What's causing this?

Also the ad doesn't seem to fully load in the container. Both issues are shown in the screenshot below.

Thanks in advance

Comments

2 comments

John

Journey Support Team

November 11, 2024 15:52
Hi Sean! Issues like this are typically coming from theme/site CSS that's hitting the ad containers. You should be able to refer to this thread and get it removed.
0
Sean Walsh

November 14, 2024 17:02
Nice one, thanks for that. Got it sorted!
For anyone else that comes across this, I'm using Divi and the CSS that fixed this was:

.adunitwrapper .container {
padding-top: 0 !important;
}
@media (min-width: 981px) {
.adunitwrapper .container:before {
display: none !important;
}
}
0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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