Mediavine Grow Onboarding Issue on Final Stage

November 27, 2024 20:05

Hi Guys,

I am on the very last stage of onboarding to Grow, but the button for “Create new payee profile” does not work at all, when i click it (once I have added my name). I have tried logging in/out, different browsers, etc, but still nothing. :-(

Hope you can help, as this appears to be the last stage of the process.

Comments

2 comments

Support

Journey Support Team

November 27, 2024 20:28
Hey Tom Gurney - It looks like it was a momentary hiccup. You may need to log out/back into your Grow Publisher Portal again but It should work now!
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Tom Gurney

November 27, 2024 20:36
thanks Mary, yep all sorted! (Must have been an issue with the third party)
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