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  • Support
    • Journey Support Team

    Hey Sunni Baerwalde - We periodically check if sites are ready to graduate to Mediavine but it's still a bit of a manual process. If you pass that 50,000 sessions mark you can always fill out a Mediavine application.

    When you are ready to apply, you can visit here and fill out that application for review.

    In the future, this process should be more seamless but right now it's a bit more hands-on while Journey is in beta.

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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