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Payment issues

Dhanya Samuel

Hi, I started receiving payments from October and the process went smoothly and the money credited into my account. But I have not received the payment for November inspite of hitting the target amount. The payment profile shows money due on November 5th but I havent received it yet. 

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Date Votes
  • Support
    • Journey Support Team

    Hey Dhanya Samuel Could you email payments@mediavine.com so we can see what’s going on? 

    In your email, please send over the following:
    - domain/URL
    - email associated with the account
    - amount expected to be paid 

    Just a heads up - This email is only for payment-related questions. Any other questions should still be directed to the community.

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