Sold Site Time To Delete My journey Account

November 01, 2024 00:01

Reposting(Last was deleted for no reason)

so I have two questions..

1. I joined Journey in June/July and made around $30, in August I made around $100 meeting the minimum payment so both payments are to be merged for November payments, the issue here is, on my Payment profile I can't see the $30.

2. I sold my site and won't be creating any for the foreseeable future, I will be closing my Journey/Grow account, please what happens to the earnings for this month($40)?

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1 comment

Support

Journey Support Team

November 01, 2024 12:36 Edited
Hey Stephen Malip -
You'll want to email help@journeymv.com letting them know your site has sold. They can confirm all the payment and site sale details moving forward.
Please note help@journeymv.com is for administrative changes and any questions about RPM or performance should still be directed to the community.
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Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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