Not receiving Emails for any action

Hussain

October 27, 2024 18:22

I want to change ownership or if I want to change password, I am not getting any email

Comments

3 comments

Support

Journey Support Team

October 28, 2024 20:45
Hey Hussain - Are you trying to change the password for your Grow Publisher Portal? If you are you should be able to use this link
- https://app.grow.me/password-reset
0
Hussain

October 29, 2024 05:14
I tried this link but it is not sending any email to my inbox
0
Support

Journey Support Team

October 29, 2024 19:02
Can you check your spam folder as well just to make sure it's not being routed there?
0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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