Help with possible conflicts/compatibility

October 18, 2024 20:42

Hello! I started with Journey two days ago and came across this article about conflicts with Grow that can impact earnings (https://help.grow.me/hc/en-us/articles/6312680343963-Grow-Conflicts-and-Compatibilities).

I have WP Fastest Cache and Perfmatters, along with Wordfence for security. Do these plugins have any known conflicts with Grow ads? I'm seeing a few ads but mostly the Grow placeholders so far.

Thanks for your insights!

Comments

1 comment

Support

Journey Support Team

October 22, 2024 20:11
Hey Jennifer Percival, great question – those plugins aren't direct conflicts with Grow. That said, we recommend excluding Grow and the ad script from any javascript optimizations that site speed plugins like Perfmatters may implement, and this article goes over the steps on how you can generally exclude Grow from these plugins.
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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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