Skip to main content

Domain age for onboarding

Comments

4 comments

  • Support
    • Journey Support Team

    I probably need to add it to the FAQ but we do prefer to have sites that are at least 4 months old. 

    0
  • CV

    Thanks. How do you calculate a site's age? From the time the domain is registered or from the day the first post was published. I guess it is the former. Just asking for clarity.  

    0
  • Support
    • Journey Support Team

    Typically it's from when the domain is registered. 

    0
  • CV

    Thanks.

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

Please sign in to leave a comment.

Powered by Zendesk