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  • Support
    • Journey Support Team

    Hey muhammad umar ejaz The Journey script will only place ads on posts and we don't have an option for manual or custom placement at this point in time. We appreciate the feedback though and will pass it along!

    It also looks like you've just launched and there is always a bit of a ramp-up period when you first start with a new ad management company. 

    The ramp-up period is very different from site to site. When you launch new programmatic ads, it can take time to rebuild the history between your site and the buyers as they figure out how they want to spend on your site. You've basically just hit the reset button on all your ad prices in the open marketplace. 

    Things like the age of your domain, your traffic makeup, and seasonality can all play into how long it takes RPMs to ramp up. You can read more about that here. 

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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