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Contract and Onboarding

Rebecca Warfield

Hello!

I am so excited to join Journey. Currently, I am in a contract with another ad management organization. Technically, my contract ends in February; however, it may be possible to end it within 60 days. Can I start onboarding with Journey when my contract is up? That could be anytime within 60 days to four months from now.

Thank you so much!

 

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Comments

2 comments

Date Votes
  • Support
    • Journey Support Team

    Hey Rebecca Warfield Welcome to Journey! 

    Your invitation to Journey won't expire so you're welcome to let it hang out until your contract is up.

    1
  • Rebecca Warfield

    Thank you! I really appreciate the quick response. 

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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