Skip to main content

How long is the average wait to get into Journey?

Laura Dolci

Hi! I applied to Journey over a month ago and was wondering if there's an average wait period to get accepted? I wasn't sure if maybe something is wrong on my end, or if I simply need to keep waiting. Thank you!

0

Comments

2 comments

Date Votes
  • Official comment
    Support
    • Journey Support Team

    We’re still in the early days of Journey and inviting publishers to onboard is happening in waves. I took a look at your application though! I'm still seeing data collected and Grow is connected to your site (it's so pretty!) so you're all set there

    You’ll want to keep an eye on your Grow Publisher Portal for updates.

    Here's a great article on content optimization which is a nice place to focus while you wait. We'd also recommend taking a look at our Recommendations and Best Practices for Grow to be sure you have everything set up in a way that will benefit you and help you continue to grow your traffic. No pun intended. 
    ​

  • Laura Dolci

    Hi Mary,

    Thank you so much for letting me know, the resources, and for your kind words!

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

Please sign in to leave a comment.

Powered by Zendesk