ad background colour

October 09, 2024 16:10

Hey,

Can anyone tell me why my ads have a black background colour (www.thestylediary.co.uk). Ads background on other people's websites appear to have a light grey background. I have moved from Squarespace to WordPress where the ad backgrounds also show as black.

Comments

1 comment

Support

Journey Support Team

October 17, 2024 20:49
Hey Chanel,
I had one of our Journey Support Engineers adjust it so that the background for your ad space is now lighter! It definitely looks much better with your theme now.
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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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