domain extention changed, redirected to new domain

ismal

September 25, 2024 10:50 Edited

we have just change our domain extension from .com to .net the brand name is same. we have 301 redirected it. need help with that as the ads should be show on the new domain. or i need to apply again for that?

Comments

3 comments

Support

Journey Support Team

October 03, 2024 16:43
Hey ismal - You shouldn't need to apply again normally. Please write in to help@journeymv.com so we can make the appropriate adjustments on our end.
Please note help@journeymv.com is for administrative changes and any questions about RPM or performance should still be directed to the community.
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ismal

October 03, 2024 17:21
hey Support thank you so much will send the mail on it
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ismal

October 03, 2024 17:24
sent the mail
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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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