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Highly Confused about the RPM’s.

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  • Support
    • Journey Support Team

    Hey Ritika Manna - This actually isn't uncommon! 

    RPM measures your revenue in relation to your traffic and is all based on an equation: Revenue / Traffic * 1000 = RPM (You can read more about that here.

    Having your RPM increase or decrease doesn't automatically mean you made more or less money—it means that your traffic is monetizing at a different rate per 1000 sessions. All to say, any shifts in your traffic or earnings will impact your RPM! But it's perfectly normal for it to fluctuate as your traffic does. 

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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