Skip to main content

Sessions are 6k less than Google Analytics.

Vicky Hadley

My Journey Sessions are 6K less than what is showing in Google Analytics for the last 30 days. This is a huge difference. Is there a problem with my account?

0

Comments

1 comment

Date Votes
  • Official comment
    Support
    • Journey Support Team

    Hey Vicky Hadley 

    We have an ongoing thread about the differences between Google Analytics and Grow Analytics here. We also have a help article that talks about it a little further. 

    Why Is Grow Analytics Reporting Different Than GA4?

    I mentioned this in the other thread but just to make sure it's not lost in the shuffle - 

    You're paid through impressions - not sessions. Your earnings and impressions are tracked separately by the ad server, and they're not based on analytics. This means that your earnings will still be accurate and unaffected by any analytic issues that may occur.

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

Please sign in to leave a comment.

Powered by Zendesk