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Sidebar Ads Stop Appearing

Christian

Hi Journey team,

I've noticed that sidebar ads haven't been appearing on my site recently, it was working properly before. I tried appending ?test=testAds to the URLs to check potential ad placements, but the sidebar ads still do not show, and the sidebar isn't sticky either. Could you please look into this and confirm if there’s an issue with the sidebar ad placements?

Thank you for your help!

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Comments

2 comments

Date Votes
  • Support
    • Journey Support Team

    Hey Christian - it looks like you're using TagDiv, which doesn't have a unique sidebar class that Journey can use to accurately target a sidebar ad on your posts. For example, Journey was targeting .tdi_114 as the ‘sidebar container’, but I'm no longer seeing this class on the sidebar (it's now .tdi_115 - I'm assuming that an update to the theme or sidebar could have changed this)

    If you're able to add a custom class of sidebar to your sidebar, the Journey script will be able to more accurately target a sidebar ad. 

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  • Christian

    Thanks for pointing that out! I didn’t realize theme updates could have that effect. I've now added an extra class named "sidebar" to the sidebar container. When I append ?test=testAds to the URL, I’m actually seeing some ads working now. 

    Thanks,
    Christian

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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