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4 months waiting to get approved?

Isabellabiava

Hello, I know it takes a bit of patience to get a reply, but I applied in May; I believe 4 months to get approved is a lot. Can you please check what happened to my application?

Thanks a lot

Isabella 

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Comments

5 comments

Date Votes
  • Support
    • Journey Support Team

    Hey Isabellabiava - I took a look at your second site's application and I'm not seeing any data collected for that application. When I look at that site, I'm not seeing Grow running either. Can you double-check to make sure the Grow script is installed on your site and there aren't any conflicts present? 

    These two articles should help you out. 

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  • Isabellabiava

    Hello Mary, thanks a lot for your help. That's strange. I checked and it was installed. I did it again. Can you please check now? 

    thanks. a lot 

    Isabella 

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  • Support
    • Journey Support Team

    Hey Isabellabiava - I just took a look and I'm seeing data collected and it's showing as connected in your Grow Publisher Portal! Looks like you're all set. 

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  • Isabellabiava

    Hello Mary, Thanks a lot for checking. Does that mean I will have to wait another couple of months to get an answer? 🥺🥺🥺

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  • Support
    • Journey Support Team

    Unfortunately, because data wasn't being collected you would have to wait at least 30 days for data to be collected to determine eligibility. 

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