Clarification on GA4 Stats and Eligibility for Journey Ads

September 10, 2024 12:34 Edited

Due to a technical glitch, my GA4 ID wasn't properly connected to my site until May 2024, after which I resolved the issue. Therefore, my GA4 statistics are only available from May 2024 onwards. Additionally, I moved to a self-hosted WordPress site on August 23, 2024, although my domain has been registered since 2021 and my site is live since 2021

With approximately 12k sessions per month, am I eligible for Journey Ads?

Comments

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Support

Journey Support Team

September 11, 2024 20:51
Hey Sahana Kulur - That's okay! Journey primarily relies on Grow Analytics in order to determine eligibility anyhow. You can read more about our requirements here.
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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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