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  • Official comment
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    • Journey Support Team

    We’re still in the early days of Journey and inviting publishers to onboard is happening in waves. We require a minimum of 30 days traffic history through Grow, but right now there’s still a bit of a wait period. There is no guarantee that sites will be onboarded after reaching the 30-day minimum.

    You’ll want to keep an eye on your Grow Publisher Portal for updates.

    Here's a great article on content optimization which is a nice place to focus while you wait. We'd also recommend taking a look at our Recommendations and Best Practices for Grow to be sure you have everything set up in a way that will benefit you and help you grow your traffic more quickly.
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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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