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Not seeing ads on my website

Ruta G

Hello, in my dashboard it says “All systems are running, ads should be serving on your site shortly. Check back here tomorrow for your first day of earnings” since yesterday, however ads are still not showing on my website and also there are no earnings. I think there might be some error still with implementing ads. I don't see any ads also when opening my website in incognito.

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Date Votes
  • Support
    • Journey Support Team

    Hey Ruta G - it can take a few days for Journey to learn about your site before you start to see ads placed on your site. On our end, I see that your site is eligible for ad placements, so expect to see more ads on your site shortly. 

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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