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Positioning of the bottom banner ad

Caitriona Maria McTiernan

Hi, I added Journey for the first time yesterday, and I am wondering if there is a way to position the bottom ad behind a popup survey that I have coming up on the site? You can check the site to see what I am talking about. Basically, the ad is covering the “submit” button of the survey. Unfortunately, it won't show up for me again now because it popped up earlier.

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Comments

2 comments

Date Votes
  • Support
    • Journey Support Team

    Hi Caitriona Maria McTiernan - thanks for reaching out! The ‘adhesion’ ad you're seeing at the bottom of the screen is unable to be moved. In the past, we've found that Journey publishers have been able to make adjustments to the placement of widgets at the bottom of the screen by either adjusting a placement setting in the widget's settings or adding a few lines of CSS to the site to move the widget from below the adhesion ad. 

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  • Caitriona Maria McTiernan

    Thank you. I will remove it for now and get back to it another day.

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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