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Approved By Journey but Bound by Contract - Can I Pause Grow for a while?

Abu Bakar

I recently got approval from Grow to show ads on my website. But when I switched to Grow, my previous ad partner threatened to withhold payments and take further action. I have other websites with them too, so I had to reconnect my site with them. However, I want to switch back to Grow once my current contract ends in two months. When I return to Grow, will I have to go through the onboarding process again, which took about 1.5 months, or can I pick up where I left off?


 

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Date Votes
  • Support
    • Journey Support Team

    Hey Abu, 

    We can't really advise you on how to handle other contracts but your invitation to Journey will still be here when your contract is up! Have you already started the onboarding process for your site or have you just received the invitation? 

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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