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3 comments

Date Votes
  • Support
    • Journey Support Team

    Hi Shama Shafiq - I just took a look at a few differnet posts on your site your site, and I'm seeing sidebar ads loading on your posts. It's possible that since you, as the site owner, spend more time on your site, you won't always see ads load in. 

    Our Help Center also has more information on potentially troubleshooting why ads aren't showing up for you.

    0
  • Debbie Zanotti

    How do I enable ads on my sidebar? I can only see the option for “Reccomended posts”

    0
  • Support
    • Journey Support Team

    Debbie Zanotti you're all set! 

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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