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Grow Installation Script Error

Completed
Jennifer Fox

I have installed the Grow plugin on my Wordpress site, but am still getting the error that they can’t find my script. Can someone help me find out what I’ve done wrong? Thanks so much in advance!

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Comments

5 comments

Date Votes
  • Support
    • Journey Support Team

    Hey Jennifer Fox,

    Sorry to hear you're having a little trouble! We have instructions on installing the Journey Script on a WordPress Site here – could you walk through these steps once more and see if it helps? You may also want to clear out your site cache after installing, as this can sometimes help.

    If you're still having issues, please let us know the URL of your site so we can take a quick look on our end. 

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  • Jennifer Fox
    Edited

    Thanks so much! My website is Www.doingdisneydaily.com

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  • Support
    • Journey Support Team

    Jennifer Fox It looks like doingdisneydaily.com hasn't yet been approved for Journey, which is why you're bumping into this error. More information on the approval process can be found here. 

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  • Jennifer Fox

    Thanks! I didn’t think I was accepted by Journey yet, but was concerned because I keep getting this error message. Is it because this is for Journey and not Grow?

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  • Support
    • Journey Support Team

    Hi Jennifer Fox!  

    This specific error is for the Grow Script, not the Journey Script. We have instructions on how to install this here - additionally, if you need a hand with further troubleshooting, you can reach out to us directly at Grow@mediavine.com 

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