Can I be kicked out of Journey?

July 17, 2024 16:16

Hi! I've been accepted to join Journey, but I'm with She Media and my contract will end in August. My question is my monthly sessions have dropped since I was accepted. Is there a possibility of being kicked out of Journey? Thanks.

Comments

1 comment

Support

Journey Support Team

July 22, 2024 21:00
Hi Voula,
We can't advise you on how to handle any ongoing contracts with other Ad Management providers but your invitation to Journey won't expire while you finish out your contract. So it should still be there at the end of August.
Once you're up and running with us, we do have a monitoring service that's always running to ensure that the sites we have are meeting our requirements.
0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

Please sign in to leave a comment.