Can I combine payments?

June 23, 2024 13:00

I have two websites with Journey ads. How can I combine payments? Do we have a login for Tipalti to be able to change bank information? Thank you.

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3 comments

Support

Journey Support Team

June 26, 2024 13:34
Hey Theresa Bedford were you not able to choose the same Payment Profile when you set up your Journey sites?
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Theresa Bedford

June 28, 2024 10:06
I don’t remember that. It had me add my account number twice which was the same account number. I also used same email both times.
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Support

Journey Support Team

July 01, 2024 14:55
I'll look into this, thank you!
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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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