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Normal for Ad Impressions to be low?

Completed
Ahmad Lala

Hi All,

I have been in the program for 3 days - my page views (display +7k) and session (+5k) - but the AD impressions only show 215. Is it normal to be so low for that amount of pageviews?

Because I am also trying to figure out if the ADs are being blocked by something in my site's code - to cause such low impressions.

Thank you for any guidance….

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Comments

3 comments

Date Votes
  • Support
    • Journey Support Team

    Hi Ahmad,

    We've had a look at your site and appears there is old ad code on the site that is preventing our ads from displaying properly.  It looks like this NitroPay script, if removed, will resolve this issue for you:

    <script src="https://s.nitropay.com/ads-1581.js"></script>

    It's possible this can be done by disabling a plugin or finding where this code is being injected.  If you're unsure, we recommend reaching out to NitroPay to see if they can advise on how to remove their code from your site.  Once that's done, that should do the trick!

    1
  • Ahmad Lala

    Thank you so much. This seems to have solved it - at least on my machines.

    0
  • John
    • Journey Support Team

    Awesome, thanks for letting us know Ahmad!

    0

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Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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