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Journey Saying Ads.txt Not Found for Blogger

Completed
Chelsea Barton

Hello! I've been trying to install the Ads.txt file to Blogger and keep running into bumps. Journey keeps saying my Ads.txt file cannot be found even though it is showing with my domain.com/ads.txt.

I already solved one issue as the copy/paste Ads.txt from Journey had lowercase “Reseller” twice as was discovered by https://adstxt.guru/validator/, so Blogger rejected the code until I changed it to RESELLER to match its requested formatting. That allowed me to install on my Blogger site, but now Journey isn't finding Ads.txt on my site.

Can anyone help?

Thank you!

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4 comments

Date Votes
  • Support
    • Journey Support Team

    HI Chelsea,

    Thank you for bringing this to our attention!  We've escalated this to our engineers and see if there's anything we can do on our end to resolve this.  We'll be sure to tag you in this thread when we have more information.

    0
  • Chelsea Barton

    Thank you, Support ! I appreciate it!

    0
  • Support
    • Journey Support Team

    Ok Chelsea Barton we've made an adjustment on our end with the ads.txt file that should make it compatible with Blogger.  Could you try going into the Grow dashboard, getting the ads.txt content from the Journey onboarding page, and pasting that into your Blogger settings?

    I've tested on our end and it should work, but just let us know how it goes!

    0
  • Chelsea Barton

    Amazing! All systems are go, Support ! Thanks so much for getting this fixed so quickly! Ads are already starting to populate! :)

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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