Error adding ad script

Answered

Sarah

May 23, 2024 14:06

After adding the ad code, click a function button on the website, or Refresh the website, and the privacy document will pop up. Please let me know how to solve this problem. Thank you.

Related to

Comments

3 comments

John

Journey Support Team

May 23, 2024 18:01
Hi Sarah,
Thanks for reaching out. Once you've been able to finish the onboarding process, you should be able to add the privacy policy URL to keep it from being displayed on multiple pages. In the meantime, though, I've made an adjustment on our end that should keep it from displaying on pages besides the actual privacy policy. Thanks!!
0
Sarah

June 05, 2024 06:39
Thanks for your reply. The following issue has been resolved.
In addition, there are two questions I also need your help.
First, I need to change my legal representative name. The 3DPEA I filled in before is not the legal representative name. However, I cannot change it and it shows that it has been occupied by 3DPEA.

The second question is, I have successfully added Journey ads to my website. How can I embed the ads in the ad positions I have set in advance?
My website: 3dpea.com
0
Support

Journey Support Team

June 05, 2024 18:03
Hey Sarah,
When you finish the onboarding steps and ads are displaying on your site, you should be able to go into the Journey Settings section of your dashboard and update the Business Name.
With regard to ad placement, ad placement is handled on our end and there's no ability to manually place or target ads. However our ad placement logic can intelligently place in-content ads throughout your blog posts to ensure their placements are optimized for ad performance and UX.
0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

Please sign in to leave a comment.